Does telstra.com block AI crawlers?

Can AI assistants cite telstra.com?

• ChatGPT search: its search crawlers may read the site
• Claude: its search crawlers may read the site
• Perplexity: its search crawlers may read the site

telstra.com opts out of AI training by Common Crawl, ByteDance. Training crawlers and answer crawlers are separate: blocking training doesn't by itself remove a site from AI answers.

AI crawler access, bot by bot

How telstra.com compares

• 19% of the 1,278 popular sites we checked block GPTBot; telstra.com does not.
• 18% of the 1,278 popular sites we checked block ClaudeBot; telstra.com does not.
• 14% of the 1,278 popular sites we checked block PerplexityBot; telstra.com does not.
• Among 169 sites of similar popularity, 25% block at least one AI crawler.

The robots.txt rules that apply to AI crawlers

User-agent: Alexa
User-agent: Alexa
User-agent: Amazon-Kendra
User-agent: AmazonBot
User-agent: ByteDance
User-agent: ByteSpider
User-agent: CC-Crawler
User-agent: CCBot
User-agent: ChatGLM
User-agent: ClearScopeBot
User-agent: CommonCrawl
User-agent: DataForSEOBot
User-agent: Diffbot
User-agent: Falcon
User-agent: FlyRiver
User-agent: Goose
User-agent: Grammarly
User-agent: Iaskspider
User-agent: imagesiftBot
User-agent: Img2dataset
User-agent: PetalBot
User-agent: Quillbot
User-agent: Scrapy
User-agent: Sidetrade
User-agent: Sonic
User-agent: TikTokSpider
User-agent: Timpibot
User-agent: VelenPublicWebCrawler
Disallow: /

User-agent: *
Disallow: /forms
Disallow: /mobile/mobiles/
Disallow: /uberprod
Disallow: /uberprod/
Disallow: /idc
Disallow: /idc/
Disallow: /abouttelstra/media-centre/tv-reel
Disallow: /abouttelstra/media-centre/tv-reel/
Disallow: /misc/mobile-site/
Disallow: /abouttelstra/education-centre/
Disallow: /styleguide
Disallow: /telstraprepaidplus/myprepaid/
Disallow: /mobile-phones/product-catalogue/
Disallow: /small-business/product-catalogue/
Allow: /misc/mobile-site/index.html
Disallow: /aboutus/media/jump-page
Disallow: /products/
Disallow: /search
Disallow: /content/dam/tcom/personal/my-account/pdf/chown-teg-form.pdf
Disallow: /content/dam/tcom/business-enterprise/telstra-connect-guides/telstra_connect_guide_mobility_services.pdf
Disallow: /content/dam/tcom/business-enterprise/telstra-connect-guides/telstra_connect_guide_networks_and_internet.pdf
Disallow: /content/dam/tcom/business-enterprise/telstra-connect-guides/telstra_connect_guide_store.pdf
Disallow: /content/dam/tcom/business-enterprise/telstra-connect-guides/telstra_connect_guide_tracking_and_orders.pdf
Disallow: /content/dam/tcom/business-enterprise/telstra-connect-guides/telstra_connect_guide_user_management.pdf
Disallow: /content/dam/tcom/business-enterprise/telstra-connect-guides/telstra_connect_guide_incidents.pdf
Disallow: /content/dam/tcom/business-enterprise/telstra-connect-guides/telstra_connect_guide_billing.pdf
Disallow: *?bvstate
Disallow: /content/dam/tcom/personal/help/pdf/cis-business/mobile/business-critical-information-summary-business-fleet-plus-10.pdf
Disallow: /content/dam/tcom/personal/help/pdf/cis-business/mobile/business-critical-information-summary-business-fleet-plus-40.pdf
Disallow: /content/dam/tcom/help/critical-information-summaries/business/mobile/business-mobile-plans/Telstra-Business-Mobile-Plans.pdf
Disallow: /content/dam/tcom/help/critical-information-summaries/business/mobile/business-mobile-plans/Business-Mobile-Plans.pdf
Disallow: /content/dam/shared-component-assets/tecom/news-and-research/gated-assets/
Disallow: /content/tcom/tplus/
Disallow: /tplus
Disallow: /content/dam/tcom/personal/consumer-advice/pdf/branded-calling-product-terms.pdf

Excerpt: only groups for all user-agents (*) or named AI crawlers, up to 40 rules per group.

Sites with a similar AI policy

• starmakerstudios.com · 3 blocked
• prezi.com · 2 blocked
• theregister.com · 7 blocked
• sas.com · 2 blocked
• venturebeat.com · 3 blocked
• loom.com · 1 blocked
• n-able.com · 1 blocked
• glassdoor.com · 6 blocked

All sites that are “blocks ai training, allows ai answers” →