Does trustpilot.com block AI crawlers?
Blocks AI training, allows AI answers
trustpilot.com blocks at least one AI training crawler but still lets AI answer engines read its pages.
Checked from trustpilot.com/robots.txt. Robots rules change; the live file is the source of truth.
- AI crawlers blocked
- 2 of 12
- AI bots named in robots.txt
- 13
- llms.txt
- Not found
- Popularity
- Tranco top 500 (#356)
Can AI assistants cite trustpilot.com?
- ChatGPT search: its search crawlers may read the site
- Claude: its search crawlers may read the site
- Perplexity: its search crawlers may read the site
trustpilot.com opts out of AI training by Apple, ByteDance. Training crawlers and answer crawlers are separate: blocking training doesn't by itself remove a site from AI answers.
AI crawler access, bot by bot
| Crawler | Used for | Status on trustpilot.com |
|---|---|---|
| GPTBotOpenAI | AI training | Some paths restricted |
| OAI-SearchBotOpenAI | AI answers | Some paths restricted |
| ChatGPT-UserOpenAI | AI answers | Some paths restricted |
| ClaudeBotAnthropic | AI training | Some paths restricted |
| Claude-SearchBotAnthropic | AI answers | Some paths restricted |
| Claude-UserAnthropic | AI answers | Some paths restricted |
| PerplexityBotPerplexity | AI answers | Some paths restricted |
| Google-ExtendedGoogle | AI training | Some paths restricted |
| Applebot-ExtendedApple | AI training | Blocked |
| CCBotCommon Crawl | AI training | Some paths restricted |
| BytespiderByteDance | AI training | Blocked |
| Meta-ExternalAgentMeta | AI training | Some paths restricted |
How trustpilot.com compares
- 19% of the 1,278 popular sites we checked block GPTBot; trustpilot.com does not.
- 18% of the 1,278 popular sites we checked block ClaudeBot; trustpilot.com does not.
- 14% of the 1,278 popular sites we checked block PerplexityBot; trustpilot.com does not.
- Among 195 sites of similar popularity, 30% block at least one AI crawler.
The robots.txt rules that apply to AI crawlers
User-agent: ChatGPT-User Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: OAI-SearchBot Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: PerplexityBot Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: Claude-User Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: Claude-SearchBot Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: GPTBot Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: Google-Extended Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: ClaudeBot Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: CCBot Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: meta-externalagent Disallow: /error Disallow: /evaluate/ Disallow: /evaluate-link Disallow: /evaluate-unique-link Disallow: /pingdom Disallow: /reviews/ Disallow: /review/*/transparency Disallow: /product-reviews/ Disallow: /*?*editmode= Disallow: /api/* Disallow: /*?*languages= Disallow: /*?*stars= Disallow: /*?*sort= Disallow: /*?*verified= Disallow: /*?*topics= Disallow: /*?*replies= Disallow: /*?*date= Disallow: /*?*trustscore= Disallow: /*?*claimed= Disallow: /*?*country= Disallow: /*?*location= Disallow: /*?*subcategories= Disallow: /search Disallow: /sessions Disallow: /submitted/review Disallow: /users/ Allow: /users/connect Disallow: /users/connect?redirect Disallow: /users/connect?signup Disallow: /users/connect?intent Disallow: /users/activate Disallow: /users/embed-login-to-edit Disallow: /users/create Disallow: /unsubscribe/invitation User-agent: Applebot-Extended Disallow: / User-agent: anthropic-ai Disallow: / User-agent: Bytespider Disallow: / User-agent: * Disallow: /
Excerpt: only groups for all user-agents (*) or named AI crawlers, up to 40 rules per group.
Sites with a similar AI policy
- ea.com · 2 blocked
- name.com · 1 blocked
- weather.com · 2 blocked
- calendly.com · 1 blocked
- alibaba.com · 2 blocked
- globo.com · 3 blocked
- go.com · 2 blocked
- forter.com · 3 blocked
All sites that are “blocks ai training, allows ai answers” →
Does trustpilot.com block GPTBot?
No. As of Oct 2, 2026, trustpilot.com's robots.txt doesn't block GPTBot, though some paths are restricted for all crawlers.
Can ChatGPT search show results from trustpilot.com?
Its robots.txt doesn't block OAI-SearchBot or ChatGPT-User, so ChatGPT's search crawlers may read it. Whether pages are actually shown depends on ChatGPT.
Does trustpilot.com have an llms.txt file?
We didn't find a valid llms.txt at trustpilot.com/llms.txt when we checked.
Data: trustpilot.com's public robots.txt and llms.txt, fetched by AskableHQ. Popularity rank from the Tranco list (ID Y83YG). Methodology.