Jira Service Management is service management from Atlassian. If it isn't the right fit, these 10 customer support tools launched on AskableHQ solve similar problems — ranked by community votes.
Status pages for incident communication
Enterprise workflow and service management
Open-source help desk
Help desk for small businesses
Help desk for small teams
Omnichannel business messenger
Live chat for online stores
Customer messaging software
All-in-one customer communication
Customer communications APIs