Canny vs Retently
| Tagline | Customer feedback and roadmaps | NPS and CSAT surveys |
|---|---|---|
| Category | Customer Support | Customer Support |
| Pricing | Freemium | Paid |
| Upvotes | 0 | 0 |
| Comments | 0 | 0 |
| Page views | 0 | 0 |
| Click-through to site | 0.0% | 0.0% |
| Readiness Score | 100/100 | 100/100 |
| Launched | Oct 5, 2026 | Oct 5, 2026 |
| Maker | — | — |
What is Canny?
Canny collects feature requests, prioritizes feedback and shares public roadmaps.
What is Retently?
Retently runs NPS and satisfaction surveys with analytics.
Not sold on either? See alternatives to Canny or alternatives to Retently.
Verdict
These two are evenly matched on the measurable metrics above. Choose Canny if you want customer feedback and roadmaps; choose Retently if you want nPS and CSAT surveys.
Is Canny better than Retently?
They perform similarly on community data; pick based on features and pricing.
Which is cheaper, Canny or Retently?
Canny is Freemium; Retently is Paid. Check each website for current plans.