Chatwoot vs Crisp
| Tagline | Open-source customer support platform | Live chat and shared inbox for support |
|---|---|---|
| Category | Customer Support | Customer Support |
| Pricing | Open Source | Freemium |
| Upvotes | 0 | 0 |
| Comments | 0 | 0 |
| Page views | 0 | 0 |
| Click-through to site | 0.0% | 0.0% |
| Readiness Score | 100/100 | 81/100 |
| Launched | Oct 2, 2026 | Oct 2, 2026 |
| Maker | — | — |
What is Chatwoot?
Chatwoot is an open-source alternative to Intercom and Zendesk that unifies live chat, email and social channels, self-hosted or in the cloud.
What is Crisp?
Crisp brings website chat, email and social messages into a shared inbox, with chatbots, a knowledge base and AI assistance.
Not sold on either? See alternatives to Chatwoot or alternatives to Crisp.
Verdict
Chatwoot leads on 1 of the measurable metrics above (votes, engagement, click-through and readiness). Choose Chatwoot if you want open-source customer support platform; choose Crisp if you want live chat and shared inbox for support.
Is Chatwoot better than Crisp?
On AskableHQ's community and engagement data, Chatwoot currently performs better, but the right choice depends on your use case.
Which is cheaper, Chatwoot or Crisp?
Chatwoot is Open Source; Crisp is Freemium. Check each website for current plans.