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AskableHQ
Launch

FreeScout vs Gmelius

TaglineFree, open-source help deskShared inboxes in Gmail
CategoryCustomer SupportCustomer Support
PricingOpen SourcePaid
Upvotes00
Comments00
Page views00
Click-through to site0.0%0.0%
Readiness Score0/10090/100
LaunchedOct 5, 2026Oct 5, 2026
Maker——

What is FreeScout?

FreeScout is a self-hosted help desk and shared mailbox like Help Scout.

What is Gmelius?

Gmelius adds shared inboxes and automation to Gmail.

Not sold on either? See alternatives to FreeScout or alternatives to Gmelius.

Verdict

Gmelius leads on 1 of the measurable metrics above (votes, engagement, click-through and readiness). Choose FreeScout if you want free, open-source help desk; choose Gmelius if you want shared inboxes in Gmail.

Is FreeScout better than Gmelius?

On AskableHQ's community and engagement data, Gmelius currently performs better, but the right choice depends on your use case.

Which is cheaper, FreeScout or Gmelius?

FreeScout is Open Source; Gmelius is Paid. Check each website for current plans.