Nicereply vs Retently
| Tagline | Customer satisfaction surveys | NPS and CSAT surveys |
|---|---|---|
| Category | Customer Support | Customer Support |
| Pricing | Paid | Paid |
| Upvotes | 0 | 0 |
| Comments | 0 | 0 |
| Page views | 0 | 0 |
| Click-through to site | 0.0% | 0.0% |
| Readiness Score | 0/100 | 100/100 |
| Launched | Oct 5, 2026 | Oct 5, 2026 |
| Maker | — | — |
What is Nicereply?
Nicereply collects CSAT, NPS and CES feedback from support interactions.
What is Retently?
Retently runs NPS and satisfaction surveys with analytics.
Not sold on either? See alternatives to Nicereply or alternatives to Retently.
Verdict
Retently leads on 1 of the measurable metrics above (votes, engagement, click-through and readiness). Choose Nicereply if you want customer satisfaction surveys; choose Retently if you want nPS and CSAT surveys.
Is Nicereply better than Retently?
On AskableHQ's community and engagement data, Retently currently performs better, but the right choice depends on your use case.
Which is cheaper, Nicereply or Retently?
Nicereply is Paid; Retently is Paid. Check each website for current plans.